Travel Agency CRM

 

CRM for Travel Agencies Will Help Your Travel Business Achieve Success by Streamlining Your Sales, Marketing and Support Processes. 

 

Travel CRM is a customer relationship management platform that assists travel companies and tour operators in improving their management and distribution processes, increasing sales performance, improving tracking and increasing their customer base gradually.

FlightsLogic's specially designed CRM system for travel agencies includes functions designed to meet the specific needs of travel and hospitality companies.

Through new functionality in your CRM system, data can easily be organized, international communication implemented and operating procedures standardized.

This software gives the travel industry more value and also leads to improved customer satisfaction. It also enables you to analyze customers more accurately, convert more leads and generate references through happy customers.

You will be able to retain customer history and calculate the effectiveness of your campaigns. Our Travel CRM is designed with powerful features for travel agency management (Travel lead management system), which is extremely helpful for boosting company sales.

Our Travel CRM not only offering Lead Management System but also focused on staff everyday sales and operations activities such as lead management, tracking reports, bookings, Newsletter & Auto Greetings.

By implementing a Customer Relationship Management (CRM) system into the travel agency you’ll be able to improve the quality of service to your clients. CRM is a perfect tool for the travel industry to boost customer support and increase productivity for the business.

This provides opportunities to attract new customers and to keep the existing ones by meeting their individual requirements.

A travel operator needs to manage and meet the demands of their customers on the go. Travel CRM software helps you to manage and streamline all the activities on a single platform.

 

CRM Features and Functions in Travel Industry

 

Our award-winning, beneficial Travel CRM platform offers everything for small and large-scale business operators to operate their back-office & sales operations in a powerful system.

With FlightsLogic travel agency CRM, tour operators can get an entire 360 degree customer view. Our well organized, user-friendly CRM platform for travel operators will not only create smooth accomplishment of your customer-related goals but will also help boost customers' confidence in you which is the key to business success.

This CRM for a tour operator is a 100% solution for tour operators and travel companies cover a range of features such as downloading tickets, displaying itineraries, conversion reports, fast SMS and e-mail notifications, etc.

Our CRM system creates a standard dashboard for individual roles with complete tour details. Travel companies can easily avail cancel/refund, easy follow-up, SMS alerts, customer details and feedback features with our one roof CRM feature.

Now no need to maintain loads of papers and files. We have designed this CRM software as per the changing needs of the clients and industry; they demand a smart process responding faster.

As a creative team of professionals, we always use a personal approach with each client. By implementing CRM travel companies will be able to take their business to the next level and achieve the desired goals easily.

FlightsLogic is a leader in providing intelligent business solutions for travel businesses for over a decade of experience. We deliver solutions that address the fast-moving, demanding needs of the Travel Industry.

We offer evolved, solid, custom software solutions based on an understanding of the unique needs of individual organizations. With our Cloud-based CRM Solution Keeping track of your customers has never been easier.

CRM software has emerged as a boon for travel agencies enabling efficient customer management, data management, and lucrative conversions. Successful implementation of the custom Travel Agency CRM system into your business will allow your company to deliver differentiated service to your clients.

Custom Relationship Management platform in the travel and hospitality industry helps to concentrate the services, business processes and staff on acquiring and retaining loyal clients by responding to their individual needs and values. It can encompass reporting, pricing and customer service technologies.

CRM developed for the travel industry is a perfect solution to win new customers and better manage the operations, enhancing your company’s productivity.

Choosing our Travel Agency CRM System would bring cloud-based services and apps such as database, sales tools, and analytics along with bookkeeping services right under a centralized control system, just a click away.

It has a crucial role in creating your unique identity and differentiates your services from other travel agents and agencies.

Flightslogic specializes in the development of cost-effective solutions for hospitality and travel industry representatives. We focus our activity on custom software development.

The creation of a CRM system according to the features of the company, its product or services strengthens customer relationships, increases profitability and enlarges the stream of potential customers.

FlightsLogic CRM is one of the best CRM services that offer custom-curated CRM solutions extending services such as Travel Agency CRM, Vacation CRM, Tourism CRM, etc. Travel Agency CRM services by FlightsLogic are carefully crafted, keeping in mind the essential needs of every travel service portal and agency.

Our CRM services would centralize your services, business procedures, and working staff, improving the acquisition and retention of regular customers in the process.

This central management framework will build and offer unique and carefully tailored services to you for efficient business administration in your travel business. With a dedicated Travel Agency CRM system, you will be able to focus on your core business objectives, implementing in your CRM industry-specific processes and terminology.

FlightsLogic developed a travel website and we provide software for travel agencies that used to simplify and automate the travel work.

Travel agents can collect all information about other travel agents, staff members, and travel itineraries by using the Travel CRM tool.

 

Take Your Business To The Next Level With Travel Agency CRM

 

Enquiry Management

 

Travel agency CRM software is a useful platform for incoming queries. It helps companies to track and obtain all relevant customer details immediately.

In addition, this software allows you to assign enquiries to any user without any difficulty. It also helps manage important contacts and facilitates future relations.

 

Manages Tasks and Follow-ups

 

Travel Agency CRM software allows the agents to follow their prospective customers. It helps to track and record all conversations with customers. This software gives immediate alerts and reminders for the actions required to be taken by the agents. CRM also guarantees continuous communication and customer follow-up.

 

Special Occasion Reminders

 

Delight your customers for future business and relations. The travel CRM lets companies handle all reminders efficiently. This software handles all personal customer information such as Anniversary and Birthdays, etc. CRM effectively delights clients.

 

Multiple Login

 

Travel agency CRM software allows each agent and sales executive to connect from anywhere with their credentials so that they can check their full details in real-time. It’s completely cloud-based apps that allow agent to log in to account at any time to enhance relationships.

 

Customer Relationship Management

 

A structured database to enable agents/sales managers with all the details they need to communicate with the customer, give them better deals, and therefore achieve additional sales.

 

TRAVEL AGENCY CRM FEATURES INSIGHTS:

 

• Lead Management

 

Increase sales rate drastically and manage all Leads one place.

 

• Invoice Management

 

Create Unlimited invoices, Record, View receivable amount. Specially designed invoices for travel agencies.

 

• Booking Management

 

Simplest interface to manage bookings from start date to the travel date.

 

• Multi-Currency

 

Our CRM support Multi-Currency, Send Invoices in the required currency.

 

• Contacts Management

 

Store unlimited contacts by category i.e. Tours, Flight, Hotel, Car.

 

• Staff Management

 

Create unlimited users within CRM, Manage Users, Assign leads.

 

• Itinerary Builder

 

Create unlimited Itinerary and send an email directly to the customer.

 

• 100% Cloud-Based

 

Our CRM is 100% cloud-based; operate Travel CRM from anywhere securely.

 

• Analytics & Reports

 

Smart reporting tools for report generation by applying logic and conditions.

 

• Travel Plans Management

 

Manage customer travel criteria and schedules, list details for co-travelers, select travel dates and find the best offers for the customer.

 

• Email & SMS Integration

 

Integrate an official email ID to send information, proposals to customers. With SMS integration remind your contacts on all important events, meetings, deals, and discounts.

 

Utilizing Travel Agency CRM system into your travel business you can obtain the following advantages:

 

• Increase Conversion rate
• Access to & management of leads from anywhere
• Bulk email with predesigned HTML templates
• Customer handling and generate sales report
• Promote packages through the landing page and social media
• Wow your customers with a relevant and up-to-date service approach
• Analyze trends and marketing information for improvement
• Enhance customer satisfaction and loyalty
• Have faster, web-based access to all business partner and customer data from anywhere using different devices
• Maintain customer history using automated processes and database
• Calculate the effectiveness of marketing campaigns
• Manage customers inquiries for all travel services
• Set periodic follow-up alerts and experience faster and simpler lead management
• Create multiple or customized destination-based package quotes
• Generate a wise checklist (to do list) based on services
• Auto generate hotel service voucher
• Upload Id proof of customers easily
• Get customized reports of your leads as per their status
• Get an overview of all reservations and payments received and outstanding status within seconds
• Let your customers know about forthcoming attractions, offers, discounts and tours easily
• Easily cancel and refund and be the choice of your client
• Get customized reports to user’s needs and purposes with its inbuilt analytics
• Connect to your customers, get feedback instantly and easily
• Allocate responsibilities online to your team members and send a quick notification
• Optimizing your customers with better accuracy, based on automated alerts
• Maintaining valuable post-sales and complaint resolution plans
• Acquiring new prospects and opportunities, determined by references
• Prioritizing and systematizing each customer relationship management
• Monitoring customer accounts in order to develop a direct point of contact
• Managing complex travel details and arrangements