Travel Loyalty Platform

 

 

In Travel & Transportation, a company’s success depends heavily on fulfilling its customers’ desires through loyalty programs. In dynamic markets, those desires can change from moment to moment. Companies need a program whose mechanics can be adapted rapidly, reliably, and independently from a system provider by their Loyalty department. 

LMS’s standard and adaptable features give you freedom at your fingertips. You have full control of the program design and mechanics and are able to anticipate and react more flexibly to your customers’ needs. LMS also offers a holistic view of your most loyal customers. Use the securely collected information to create custom offers tailored to each participant’s unique taste.

From a technological viewpoint, LMS grants your every wish. Not only is it high-performing, scalable, and secure; it is built for integration into your IT ecosystem and is connectable with all necessary interfaces. And of course, our LMS Services Team is there for you 24/7 to provide technical support.

FlightsLogic is an airline loyalty management platform like no other. Its modern cloud-based architecture, built with a micro-services approach, is highly configurable and scalable, allowing loyalty leaders to sidestep painstaking system customizations. Its flexible and open set-up enables easy partner integration and agility to quickly launch, test, monitor, and adapt innovative offers to the market. 

Some of the most demanding loyalty programs around the world are managed by LMS. These programs satisfy millions of loyal members every day and have turned into real profit centers.

• More freedom for your specialists

• Robust, high-performance software

• Maximum adaptability

• Excellent customer experience

• 360° customer view

 

What is FlightsLogic Loyalty Management For Travel?

 

 

FlightsLogic Loyalty Management System is one of the challengings for customer-oriented enterprises to create a strong bond between the customers and the brand. It has maintained high levels of customer satisfaction and can easily engage in the personalization context.

Supporting B2C and B2B operations, the system incorporates the latest Artificial Intelligence & Machine Learning algorithms so you can easily identify patterns in your client's history of transactions and come up with offers that better correspond with their needs.

Looking for the best Customer Loyalty Software Solution for your Travel Agents? Get a Travel Loyalty Software Program for your Travel Agents with FlightsLogic

FlightsLogic is a leading Travel Loyalty Platform Development Company, that allows you to create and manage immersive, user-oriented loyalty programs that can help you improve both customer engagement and your marketing strategy. 

Supporting B2C and B2B operations, the system incorporates the latest Artificial Intelligence & Machine Learning algorithms so you can easily identify patterns in your client's history of transactions and come up with offers that better correspond with their needs.  

FlightsLogic is a Cloud Based customer loyalty management software that is suitable for the Travel industry. This solution has a broad range of features including Accounting, CRM, Customer Management, and more.

The “Loyalty Management System” (LMS) provides comprehensive end-to-end loyalty management programs to the end customer. With advanced demographical/behavioral parameters analysis and advanced rule creation, LMS Identifies and categorizes loyal customers effectively. This AL/ML-based Solution comes with real-time rewards and redemption of loyalty points and extensive partners and offers management modules.

FlightsLogic Loyalty Management supports airlines to deliver effective and efficient loyalty management systems for their customers. It seamlessly integrates diverse aspects of loyalty management and backs it up with meticulous fraudulent analysis to provide highly engaging and secure experiences for longer-lasting customer relationships.

FlightsLogic is a first-of-a-kind and Best SAAS / B2B platform for omnichannel Loyalty, Reward & Engagement. We are working with exciting brands to implement next-gen Customer, Channel & Employee engagement solutions.

Our mission is to bridge the gap between Brands, their Customers, and Channel Partners across touch-points. Helping Brands to drive Customer Retention, Customer Engagement, and Customer Acquisition through our next-gen Loyalty Management System and Reward Schemes.

FlightsLogic features an incentive promotions module that enables users to manage different types of promotions such as cash backs, appreciations, recognitions, referrals, and mystery awards. In addition to this, users can also roll out a tablet-based visitor engagement solution where they can incentivize customers to visit their stores.

FlightsLogic is a user-friendly business travel management tool. It is ideal for business travel booking and management. It offers a simple booking platform, no hidden fees, travel deals, and 24-hour support.

Out travel booking also uses industry-leading AI to save time and money. How? The system remembers user preferences and automatically applies them to new bookings. In addition, it automatically identifies booked flights not taken and recoups a portion of the travel cost to the business, and uses a group discount to provide the best prices for travel, saving your company up to 25% across flights, hotels, and car rentals.

FlightsLogic is one of the leading travel technology companies developing an Online travel booking portal for travel agents and tour operators to increase their booking with brand awareness and complete their business goals.

FlightsLogic offers the best online travel booking portal for travel agents and tour operators. Hotels, Flights, Tours, Transfers, Train, Car Rental all in one Packages. 100+ XML suppliers, flight GDS, customized packages, and dynamic packages all are in the online travel booking portal.

B2C is an online travel booking engine that works across the global market and as the name suggests B2C is directly done between business and consumer. The B2C booking engine platform is a user-friendly interface where customers can also book as guest users in it.

Our creative design team ensures your internet booking engine and customized FlightsLogic website are mobile responsive to optimize the user experience. Your booking engine also integrates seamlessly through to your FlightsLogic software assisting overall operational efficiency. For more examples visit our creative portfolio.

Loyalty is a modern and high-tech solution in order to build and sustain loyalty to airlines among frequent fliers and frequent selling ticket agents as well as among corporate customers. The system allows airlines to influence customer flight decision-making by encouraging customers' and ticket agents’ loyalty in order to maximize flight revenues.

A loyalty system enables airlines to attract new and retain existing customers, improve service quality and meet market requirements.
A loyalty system collects all data about a customer, which helps to create a current loyalty program, and effective affiliate programs.
Keeping records of service users, setting up personal user parameters, customization of applications for the end-user, interacting with frequent flyers systems of airlines.
The distinctiveness of such actions allows airlines to be more successful in the competitive market, to increase profits including the selling of additional services.

 

Custom Loyalty Solutions

 

We engineer robust solutions designed to enhance customer engagement, drive repeat sales, and increase customer lifecycles with advanced and personalized features to enable businesses to track and analyze customer data.

 

Custom Loyalty App Builders

 

• We create user-friendly solutions for building reusable custom loyalty programs that enable anyone within an organization to make updates with custom fields for user information.

 

Custom Special Offer Programs

 

• Our custom special offer program development services help businesses grow their customer base and revenue by increasing acquisition and re-activation. We augment in-house development teams to add proven programs to digital libraries regularly.

 

Customer Lifecycle Marketing Solutions

 

• FlightsLogic's experts build custom, fully automated marketing solutions that enable businesses to acquire more customers, increase revenue, and access real-time client data throughout the entire customer lifecycle from acquisition to retention.

 

Brick-and-Mortar Loyalty Solutions

 

• We develop custom solutions that enable businesses with brick-and-mortar locations to create rewards programs with a digital version of a loyalty punch card that customers can use to earn points through in-store visits on their mobile devices.

 

End-to-End Loyalty Management System for building Personalized and Engaging Loyalty Program

 

A loyalty Management System is especially important for small businesses, which work hard to gain every customer and want those customers to keep coming back for repeat business.

A loyalty Management System is a great way to keep customers coming back. They are a great way to reward customers for their repeat business and referrals.

When just starting out with a loyalty management system, we recommend finding software that does the most basic loyalty program you envision for the company, and then building up from there.

• Improved customer experience and reduced acquisition costs

• Full insight into customer behavior

• Increased loyalty of program members

• Raised brand awareness

• Real-time efficiency

• Reliability & Convenience

• Guaranteed ease-of-use 

• Cloud-based system

• An embedded gamification solution

 

Smart Loyalty, Tailored to your Business Type

 

Banking Loyalty

 

• Even the banking industry needs something extra to grip the customers and that's the reason it's highly recommended to have a loyalty program in place! We enable banks & financial institutions to reach out to a larger customer base by leveraging data & targeting customers effectively.

 

Retail & E-Commerce Loyalty

 

• Deliver personalized experience through every touchpoint, bringing a well-equipped loyalty program specially curated for retail businesses for increasing marketing efficiency and customer loyalty.

 

Employee Loyalty

 

• A happy team makes great brands and that's why every brand needs an effective employee loyalty program! Ride with us in the loyalty journey to make your employees feel recognized & valued at work.

 

Channel Loyalty

 

• Segment partners, customize rewards, and personalize communications with our channel loyalty program. Incentivize your channel partners and make them support your product & services more than the rest.

 

Travel & Hospitality

 

• Travel & Hospitality is quite a competitive industry where all that matters is an amazing experience! Give your customers more reasons to choose you with a rewarding loyalty program to keep them intact with you!

 

Coalition Loyalty

 

• Have a group of businesses willing to work together to engage customers collectively? Here’s where a coalition loyalty program comes into action! Connect various members/merchants/businesses together under one loyalty program.

 

Why do Businesses Need a Customer Loyalty Management System?

 

Consistent Engagement of Customers

 

• Failing to automate loyalty programs often leads to inconsistencies in customer engagement, which is terrible when you are working towards retaining more customers. An automated system allows you to maintain uniform and timely communication to ensure consistency.

 

Allow for Differentiation

 

• Loyalty management software makes it easier to distinguish customers so you can create tailor-made programs that best appeal to each of your customer segments.

 

Proper Utilization of Customer Data

 

• The customer data that businesses collect frequently can be highly beneficial. But, to properly utilize it, you need to have advanced software as manual methods can only use a small portion of the data.

 

Help Prevent Fraud

 

• There are always unscrupulous people out there looking to take advantage of business loyalty programs. With a sound loyalty management system, you can quickly detect suspicious activities using built-in functionalities like predictive analytics.

 

Let’s Look at the Key Features of Loyalty Management Software:

 

• Currently, the key brand differentiator is customer experience overtaking product and price. Providing a seamless and rewarding interaction with the brand across all touchpoints is vital. A well-designed loyalty management software connects your brand with the customer across all touchpoints and has the ability to monitor individual customer purchasing behavior across online and offline channels. This makes highly personalized program targeting possible.

• A loyalty management platform plays a key role in creating customer-relevant programs too. Based on the customer data insights, profiling of types of customers and journey stages can be done.

• In today’s competitive age, customers demand more than a simple earn and burn points program. A forward-thinking Loyalty management platform is extremely important to cater to the changing needs of the customer. Features like Gamification and Leaderboards are becoming very popular amongst customers.

• A forward-thinking Loyalty management platform is extremely important to cater to the changing needs of the customer. Features like Gamification and Leaderboards are becoming very popular amongst customers.

• Customer loyalty for brick-and-mortar stores is equally important. Customers are able to redeem coupons/benefits and get rewarded for their purchases and interactions within the physical store.

• Leveraging social media has proven to be a prudent strategy for brands to connect with their audience. Incentivizing social media interactions like signing up for newsletters, connecting with their social media pages, and opting in for in-store events are available within great loyalty management software.

• Referral Marketing not only helps acquire new customers but is connected to the retention of existing customers as well. Loyalty management software systems that help take advantage of both strategies can level up a brand’s loyalty program

• A competent loyalty management software is able to support a flexible rewards management engine that supports availing of points, rewards, coupons/gift cards, and other experiential benefits.

• Strong and intuitive reports are available within an exceptional loyalty management platform to adapt and change marketing strategies to suit the needs of the customer.

 

Why Choose FlightsLogic For Your Loyalty Software?

 

 

There are a handful of loyalty software services out there. We think we've done a stellar job with ours. We also think you'll feel the same way. While there are a hundred reasons why you should launch your loyalty program with us, here are just a few...

 

Simple Setup

 

• Launching your loyalty program can happen in a matter of minutes. We've paid a lot of attention to the details to make your life easier. Don't waste time with complex, clunky software. You'll love what we've got.

 

Very Affordable

 

• Unlike most other loyalty software services, you can get started with FlightsLogic without spending a fortune. At just a fraction of the cost of other software, it's just another reason why FlightsLogic is a great choice.

 

Easy to Manage

 

• We build all of our software with the user in mind. We understand that you have more important things to be focused on and that this needs to be easy if you're going to use it. That's been goal number one for our loyalty software.

 

Leverage Mass Text Messaging

 

• What's unique about our customer loyalty software is that it's powered by the industry-leading mass texting service... Us! SMS is one of the most lucrative forms of marketing today and to be able to tie your rewards data into that makes it a win-win.

 

Excellent Reporting

 

• Our loyalty analytics are second to none. Having a clear view of what's going on with your customers is huge and our dashboards make everything as clear as possible. From simple data points to more complex analyses, it's all there for your review.

 

Outstanding Support

 

• We are known for our customer support. That's because it's awesome. We know you'll have questions and may need help getting started. We're here for you. All of the way. Don't hesitate to reach out to any of our team members for help!

 

Loyalty Management Software Implementation Approaches

 

To optimize and streamline FFP management, there are three main technology adoption options.

 

A module of airline passenger service systems: 

 

• A passenger service system or PSS is a piece of software that manages airline inventory and reservation processes. Major off-the-shelf PSS products include an in-built (or optional) loyalty management module, e.g., Crane PSS, Takeflite, or Sabre.

• This option allows the airline to manage its core processes in a single system with no additional integrations but offers minimal customization opportunities.

 

Specialized loyalty management software: 

 

• Focused loyalty management solutions (from a simpler Loyera app to a more sophisticated, industry-specific FlightsLogic) allow airlines to take advantage of richer functionality, especially if their own business systems don’t have any.

• However, acquiring a separate tool entails building integrations to fit the new solution in the existing IT infrastructure and conducting additional training for employees.

 

Custom development: 

 

• A bespoke management solution always offers the highest level of customization and can be designed to meet all unique business requirements. However, this convenience comes at the price of a bigger investment and a laborious development project.